How an organization manages performance is a key success indicator. It may be the single most important responsibility of management: to establish policies and procedures that enable all organizational members to achieve their objectives.
The most successful Performance Management Systems are:
- Based on adult to adult interactions, not parent to child
- Dedicated to ensuring that all employees take responsibility for their own performance
- Function as a communication vehicle, stressing boss/employee discussion and agreement
- Easy to administer. No longer are business managers required to “write” the performance reviews of their employees
- Committed to using the word “Review” and not “Appraisal” because it is understood that we appraise property, not people
- Able to create pride and satisfaction in the employees, managers and organization as a whole